Patient Relations

CENTEGIX’s Andrea Greco explains why workplace violence is now a core business risk — and how smarter safety strategies can protect staff, patients and margins.

Rosemarie Aznavorian, D.N.P., RN, joins the show to discuss how nurse shortages are affecting patient access and why more patients are turning to AI tools for medical advice.

The CDC’s vaccine advisory panel canceled its February 2026 meeting after federal officials narrowed the childhood vaccine schedule. Here’s how to keep vaccine conversations steady in the meantime.

Andrea Greco explains how everyday interactions in exam rooms and hallways can quickly turn into safety incidents for frontline staff.

Immigration attorney Katie Russell, J.D., joins the show to explain how shifting ICE enforcement priorities and new visa rules are affecting medical practices in 2026.

MedPro’s Rosemarie Aznavorian, D.N.P., RN, explains how thin staffing, financial pressure and longer waits are nudging patients toward generative AI — and what that means for primary care.

Meta-analysis of 80 hospital studies finds nurse practitioners match doctor care for safety and outcomes, supporting nurse substitution to ease physician shortages.

A new Hint Health survey using the Person-Centered Primary Care Measure shows DPC patients report easy access, strong relationships and high willingness to recommend their physicians.

How holistic credit decisioning offers an innovative approach to financial assessment

A slideshow with results from a Gallup survey about sources of information for health.

Study finds that most patients are not doing their physical therapy exercises at home because they forgot or didn’t have time

A conversation with Sarah Matt, MD, author of “The Borderless Healthcare Revolution.”

Milbank Memorial Fund leaders say investing more in primary care is a good deal for patients and the finances of the U.S. health care system.

A conversation with Sarah Matt, MD, author of “The Borderless Healthcare Revolution.”

Patients are bringing their health questions to AI, often before even scheduling a visit with their physician. Medallia's Amber Maraccini, Ph.D., M.A., explains how tools such as ChatGPT Health can either erode trust or create more space for human conversations.

How doctors and practice administrators can confidently evaluate and select a health care texting vendor

A conversation with a physician-author and nationally known expert on how doctors become master clinicians.

A conversation with Sarah Matt, MD, author of “The Borderless Healthcare Revolution.”

Position paper affirms the importance of proper terminology for doctors and others who guide patient health care.

A conversation with a physician-author and nationally known expert on how doctors become master clinicians.

A conversation with Sarah Matt, MD, author of “The Borderless Healthcare Revolution.”

Amber Maraccini, Ph.D., M.A., joins the show to discuss how patients are using AI tools before visits, and what that means for trust, communication and care.

A conversation with Sarah Matt, MD, author of “The Borderless Healthcare Revolution.”

A conversation with Sarah Matt, MD, author of "The Borderless Healthcare Revolution."

President Trump signed federal spending plan with new rules for PBMs; a leading PBM trade group says Big Pharma is to blame for high drug prices.