SPOTLIGHT -
EHR notes may enhance and prolong racial bias: study
Clinicians need to avoid negative terms in describing patients
Patient surveys: How to collect useful feedback
Are your patients satisfied with the service your practice provides? Here's how to find out.
Don't subject your patients to telephone hell
Don't let patients get a bad impression over the phone of the service you provide at your practice.
5-star care: How to boost patient satisfaction scores
Earning good ratings is becoming more difficult, but there are ways to make real gains in your scores.
Top challenges of 2022, No. 4: Increased competition
6 ways to get more patients
More patient visits means more revenue. Here's how to make it happen.
Patients still skipping medical treatments
Finances playing a big role in why.
How can you handle patient collections without creating ill-will?
Empathy and financial options go a long way.
How important is consistency when it comes to patient collections?
Following the same guide for everyone avoids problems.
Listen up! How physicians can become better listeners
The average physician interrupts a patient every 11 seconds.
Telehealth can boost patient acquisition, loyalty
Study shows patients more loyal when telehealth is offered as an option.
What can doctors learn from telehealth?
What doctors can learn from telehealth in their in-person patient interactions.
How has COVID-19 changed the waiting room?
The ways that the COVID-19 pandemic has changed the way patients wait for care.
Many patients don’t want their health records shared
As the industry works toward full interoperability, some patients still have reservations about privacy and security issues.
Is focusing on debt repayment over saving for retirement a mistake?
Waiting too long to focus on retirement can derail long-term goals.
Medication Management Devices Increase Patient Adherence, Reduce Costs and Improve Quality
By using medication management tools and strategies, providers can improve adherence, reduce healthcare costs, and improve care quality.
3 myths about losing weight physicians can dispel
When it comes to myths surrounding obesity, the list of misconceptions is as long as the myriad of complications it can cause.
Tools of the trade: Attracting and keeping patients in a more fluid market
Not only have patient communication preferences drifted during the pandemic, but the very nature of the patient-provider relationship is changing.
Americans willing to pay for personalized health care
Patients see it as providing more effective care.
Responding to Black Americans’ concerns regarding COVID vaccinations
Black health care professionals and organizations have been holding conversations and town hall meetings to share information and reduce doubts about the safety of the COVID vaccines.
What patients hate about their health insurance
Most are fairly satisfied, but dislike these aspects of their coverage.
Reasons Why Patients Avoid The Doctor
Lack of access and transparency, costs, discrimination, and misdiagnoses all play roles.
How long does a practice have to store HIPAA documents? And what is the proper way to dispose of “expired” records
Regulations vary by state, so carefully follow all guidelines.
U.S. life expectancy in 2020 saw biggest drop since World War II
Drop in overall life expectancy attributed to “mishandling” of the COVID-19 pandemic.
Pandemic made patients believers in telehealth
Most want to keep using it and see it as equivalent to an in-office visit.
Ways the pandemic weakened patient communications
Study shows that some practices are losing money due to missed appointments and poor follow-up.
If someone prints out an electronic document, does that physical copy now have to be stored like any other HIPAA document?
The rules can be confusing if not carefully followed.
Patients may require different types of post-pandemic reassurances before seeking care
As restrictions are lifted and the threat of Covid wanes, the medical community will need to work hard to encourage patients to reengage and seek care.
What are the most common mistakes that medical practices make when storing HIPAA documents?
These errors can cost your practice a lot of money in fines.
What are the requirements for storing physical HIPAA documents?
Follow all the guidelines to avoid hefty fines.
