Patient Relations

Public health insurance benefits include better access to care and higher quality of care.

Combined, these efforts encourage active participation in the care process and drive sustained behavior change.

Nearly 80% of Americans say they’ll seek advice from health care providers when making the decision on whether or not to get the vaccine.

The pandemic has changed the way many patients want to communicate with their physicians.

Many practices’ billing practice fall short of their patients’ expectations.

Primary care doctors can dispel misinformation about the vaccines because they are seen as trusted sources.

Recognizing implicit bias in decision making helps doctors improve their diagnostic accuracy.

It takes just one problem or inconvenience to affect the patient’s experience at your practice.

Highlights of a recent survey.

The last thing patients want is to be put on hold by their provider or interrupted by calls during the work day.

Helping patients take the next step on making healthy choices.

Slowing down is the first step to helping patients achieve their care goals.

A doctor’s life experience can negatively affect care for patients.

Tips detailing how your practice can ensure it delivers the consumer experience patients are demanding.

Here are nine key takeaways based on results of a recent survey.

Older adults and those with chronic conditions also more willing to be vaccinated than in the fall

A new government report uses pre-pandemic data to rank the life expectancy of residents of all 50 states and the District of Columbia.

When it comes to myths surrounding obesity, the list of misconceptions is as long as the myriad of complications it can cause.

Even in a world of telehealth and virtual care, talking to patients effectively on the phone is a critical skill for physicians and practice staff.

A welcoming environment makes it easier for patients to interact with physicians so they can provide the best care.

Many patients who used telehealth have since returned to in-office visits

The ability to remain independent has many benefits

What should physicians avoid doing? Neil Baum, M.D., breaks it down on Five Minute Practice Fix.

More than 3,000 Americans shared their views of the coronavirus and the efforts to contain it.

Fighting the COVID pandemic for nearly a year has placed enormous psychological strains on many front-line health care providers

Despite the challenges the pandemic has presented to medical care, the vast majority of patients are happy with how their doctors met the challenges.

How physicians can deliver a great patient experience and improve patient health

The pandemic has underscored the need for speedy access to reliable, effective clinical guidance

Without a regular source of primary care that patients can turn to, a critical voice for vaccine legitimacy is lost.

Here’s how you can help patients make the right choices—even when they might not want to