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Clinical training rarely prepares physicians to run the business side of an independent practice. Drawing on lessons from orthopedic entrepreneur and practice owner Pamela Mehta, MD, and healthcare financing leader Daniel Miller, this article explores how intentional operating models, upfront price communication, service-focused teams and proactive financial conversations can shape the patient experience.Readers will gain practical strategies for helping patients understand the full cost of care, consider their payment options and move through treatment with greater clarity and confidence. Learn more about the CareCredit credit card as a patient financing solution or start the provider enrollment process by filling out this form.

Running an independent practice means balancing top-tier patient care with constant administrative friction. Manual payment follow-ups, delayed reimbursements, and complex compliance burdens take valuable time away from what matters most. Rectangle Health simplifies operational workflows so independent practice owners can focus on patient care rather than administrative overhead. Why Independent Practices Switch to Rectangle HealthIn just 10 minutes, discover how to streamline your day-to-day operations: Breeze Through Payments: Simplify both patient and payer payment collections with frictionless, modern payment options. Automate Workflows: Eliminate repetitive administrative tasks and speed up your entire payment lifecycle. Gain Full Visibility: Access real-time insights into payment statuses, financial performance, and outstanding balances. Free Up Your Staff: Cut down on manual follow-ups and reconciliation so your team can focus on patients, not paperwork. Exclusive MJH Audience OfferGet a $50 gift card for spending just 10 minutes with us. See firsthand how automated practice management solutions relieve staff burnout and secure your practice’s bottom line. Ready to upgrade your practice workflows? Fill out the form to claim your $50 gift card & schedule demo Today!*Offer valid only for MJH audience members who are new prospective customers and complete a live demo. Limit one $50 gift card per eligible practice. Terms and conditions apply.

"If a patient doesn’t have a good experience with a physician, they are less likely to seek care again, which can lead to lack of regular treatment and monitoring. This contributes to health disparities among all populations but, especially, in the LGBTQ+ community, 30% of whom do not have a regular healthcare provider or seek care less frequently. A whitepaper developed from a study published in Medical Decision Making found patients are more likely to have a positive response to healthcare providers when small interventions are used to signal a commitment to gender inclusivity on the part of the provider. Identifying interventions that increase inclusivity but are also simple to incorporate is crucial."