In 13M+ EHR notes from a Mid-Atlantic health system, clinicians were more likely to record doubt about Black patients’ sincerity and competency than White patients.
KFF finds most U.S. adults encounter health content on social media, but relatively few believe it’s trustworthy — even as influencers gain traction with younger users.
A Penn Medicine study of over 1 million Yelp reviews finds that administrative hassles and poor communication drive patient dissatisfaction, while kindness and connection still win patients over.