Patient Relations

PCPs welcome AI as a time-saver, but new research shows that many failed to catch serious mistakes in AI-generated patient portal messages.

From tightening front-end processes to leveraging the right tech, these practical tips help small practices boost collections and reduce administrative headaches.

An expert physician panel discusses how vaccine policy has gone wrong under the Trump administration, why misinformation has flourished and what individual physicians can do to win back patient trust.

National Comprehensive Cancer Network holds cancer policy summit for collaboration to benefit patients.

Primary care physicians are often in the best position to identify and treat patients with AUD.

Navigating prescription affordability is crucial for patient care, ensuring access to necessary medications and fostering open discussions about financial options.

‘Wild west’ of pharmaceutical sales developed as patients clamor for GLP-1s for obesity treatment.

The aging population demands urgent geriatric training in primary care to address complex health needs and improve senior healthcare outcomes.

New survey reveals a sharp increase in deferred care due to affordability concerns — even among the insured — as employers and physicians face the fallout.

Machine learning, a subfield of artificial intelligence, can sift through massive amounts of data to benefit physicians and patients.

Communication, consistency and uniformity across multiple locations will pay dividends in patient satisfaction and profitability.

Patient complaints reveal key insights for improving practice quality. Addressing these issues enhances satisfaction, boosts reputation and fosters patient loyalty.

Fear, inconvenience and distrust in doctors are keeping patients away from preventive care — even as health risks climb.

Teen drinking poses serious risks to adolescent health, affecting brain development and increasing addiction potential. There are effective strategies to address this issue.

Discover how trust impacts your medical practice's success and learn to address foundational issues for lasting solutions in this insightful podcast episode.

The FDA announces a phased ban on oil-based food colorings, prioritizing children's health and promoting natural alternatives in American foods.

A new framework uses machine learning and social determinants of health to optimize clinician encounters and reduce care inequities.

A Sermo survey reveals 23% of doctors believe banning TikTok would positively impact health care.

Businesses challenge authority to require health insurance coverage for free screenings for cancer, other ills.

Earl Stewart Jr., MD, FACP, talks about his vision of success in advancing health equity at the ACP Internal Medicine Meeting 2025 in New Orleans.

Earl Stewart Jr., MD, FACP, shares tips for smaller practices looking to engage the community to advance health equity at the ACP Internal Medicine Meeting 2025 at New Orleans.

Earl Stewart Jr., MD, FACP, explains the economic impact of health equity in health care at the ACP Internal Medicine Meeting 2025 in New Orleans.

Earl Stewart Jr., MD, FACP, discusses the role of CME and training in advancing health equity at the ACP Internal Medicine Meeting 2025 in New Orleans.

Earl Stewart Jr., MD, FACP, an internal medicine physician and medical director of health equity at Wellstar Health System, talks about advancing health equity at the ACP Internal Medicine Meeting 2025 in New Orleans.

RPM gets analyzed in a new report by the Peterson Center on Healthcare.

Peterson Center on Healthcare offers policy recommendations to better serve patients while avoiding wasteful services.

One in eight portal users over 50 report being billed for messaging their doctors, with Medicaid and private plans charging at similar rates.

‘Overly creative’ programs tally up to $2.7B in spending that will end, according to CMS.

Medicare Economic Index would better reflect doctor expenses while ensuring patient access, AMA says.

Growth doesn't just depend on what you're doing — it also depends on what you're not seeing.