Topics

Videos

Here’s how you can help patients make the right choices—even when they might not want to

How primary care doctors can help patients prepare for the holidays

Articles

Researchers compared the use of services in multiple categories 

Primary care office visits dropped more among whites than people of color during early stages of pandemic, study finds 

Online and telephone visits can be equally effective

The benefits of non face-to-face patient visits

Josh Weiner is chief operating officer of Solutionreach.

Looking beyond telehealth to humanize virtual care

How physicians can humanize virtual care

Confronting implicit bias is not easy, but health care organizations that make the effort often realize benefits 

MGMA 2020: The challenges and rewards of overcoming implicit bias

Chris Mazzolini is the editorial director of Medical Economics

Best practices for figuring out what patients want from your practice.

8 ways to improve patient satisfaction

Fewer than half of American adults receive vaccinations for influenza and pneumonia

Why don’t more Americans get vaccinated against flu and pneumonia? 

Physicians should not think the entire healthcare experience is done after the patient leaves the office

Personalize the patient financial experience 

Physicians feel pressured to provide a modern experience for their patients

Modernization is the key to improve patient engagement

Telehealth and other forms of virtual care have increased dramatically since the onset of COVID-19, and research shows patients prefer it over traditional care.

Patient Relations