Patient Relations

Ways the pandemic weakened patient communications

June 15, 2021

Study shows that some practices are losing money due to missed appointments and poor follow-up.

If someone prints out an electronic document, does that physical copy now have to be stored like any other HIPAA document?

June 10, 2021

The rules can be confusing if not carefully followed.

Patients may require different types of post-pandemic reassurances before seeking care

June 09, 2021

As restrictions are lifted and the threat of Covid wanes, the medical community will need to work hard to encourage patients to reengage and seek care.

What are the most common mistakes that medical practices make when storing HIPAA documents?

June 08, 2021

These errors can cost your practice a lot of money in fines.

What are the requirements for storing physical HIPAA documents?

June 03, 2021

Follow all the guidelines to avoid hefty fines.

Americans happier with public health insurance programs than private plans, study finds

June 02, 2021

Public health insurance benefits include better access to care and higher quality of care.

Beyond Patient Engagement: How to Effectively Partner with Patients to Optimize Care

June 02, 2021

Combined, these efforts encourage active participation in the care process and drive sustained behavior change.

Reasons Why Patients Avoid The Doctor

May 26, 2021

Lack of access and transparency, costs, discrimination, and misdiagnoses all play roles.

Six things doctors can do to build trust in COVID-19 vaccines

May 21, 2021

Nearly 80% of Americans say they’ll seek advice from health care providers when making the decision on whether or not to get the vaccine.

Patients want different communication options

May 20, 2021

The pandemic has changed the way many patients want to communicate with their physicians.