Patient Relations


Survey: Most patients satisfied with virtual care

September 14, 2020

Telehealth and other forms of virtual care have increased dramatically since the onset of COVID-19, and research shows patients prefer it over traditional care.

How telemedicine became the most essential business in America today

September 14, 2020

Finding the telemedicine platform that is the right fit.

Innovate patient engagement solutions

September 11, 2020

The shift to telemedicine due to COVID-19 is a good time for physicians to change their approach to patient engagement

Patient education can improve medication adherence

September 11, 2020

Improvements in health literacy may lead to greater medication adherence

Take a consumer-oriented approach to your billing cycle

September 11, 2020

The three main areas where physicians can focus their billing practices.

8 ways to improve patient satisfaction

September 09, 2020

Best practices for figuring out what patients want from your practice.

Telehealth etiquette advice for physicians

August 27, 2020

In this installment of Five Minute Practice Fix, Neil Baum, MD, explains how physicians should handle telehealth appointments with patient in a courteous manner.

Telemedicine tips for senior patients

August 20, 2020

How can physicians help senior patients feel comfortable using telemedicine?

5 ways primary care physicians can make their practices LGBTQ+ friendly

August 14, 2020

With the number of LGBTQ+ families set to rise at historic rates in the near future, it’s time for physicians to make their practices more inclusive and welcoming to the specific needs of the community.

ACP releases ethical guidance for electronic communication with patients

July 01, 2020

The new position paper lays out how electronic communication can be used thoughtfully and effectively.