
Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

Austin Littrell is associate editor of Medical Economics.

Almost 70% of consumers will abandon AI customer service after two failures, a recent survey found.

A physician mortgage loan lets doctors buy a home with little or no down payment and no PMI. Here's how it works and how lenders count student debt.

Physician noncompetes still hold in 32 states and the District of Columbia.


Speakers at MGMA's centennial conference in San Antonio covered a proposed 2027 Medicare pay cut, Medicare Advantage downcoding and what physicians should know before using AI scribes.


The Kirksville center's grant arrives weeks before maternity care billing splits into separate services Jan. 1.

Physician groups in risk contracts often learn what they owe months or years after the fact. Medical Economics spoke with Najib Jai, M.D., MBA, chief operating officer of Arbital Health, about why settlements turn into disputes and how actuarial AI tracks contract performance while the year is still underway.

The physician and health tech executive will argue that patients labeled "hard to reach" were never the problem.

Sandra Johnson of CliniComp explains why cost has overtaken technology as the biggest barrier to interoperability and what fragmented patient data means for physicians at the point of care.


A former congressman and two health policy advocates expect shutdown standoffs to set the terms of any health care deal next year.


Residents keep getting raises. From rent and child care to a new federal cap on medical school loans, these 10 figures show why many still can't make the math work.

High-earning physicians can reach a Roth IRA through a nondeductible contribution and conversion.

The top news stories in medicine today.

Own-occupation disability insurance pays when you can't work in your own occupation or specialty. How policies define disability and where to verify terms.

Maternity care's global billing package ends Jan. 1, and employed OB/GYNs paid on productivity could feel it first.

Crossing into a higher tax bracket raises the rate only on the dollars above the line. Here's how the math works and how to find your real tax rate.

Paying membership fees with pretax employer dollars held cost growth to 0.9% a year, but the numbers come with caveats physicians should know before pitching employers.

Dina Taylor of HireVue explains how physicians can use AI to sort through a flood of AI-written job applications while a human still makes the hiring decision.

A pre-election candidate survey lands two weeks before CMS sets the next round of rural health awards, which partly score states on nurse practitioner rules.

KFF's pre-election poll found voters trust Democrats over Republicans on health care costs by 20 points, and public support for a single government plan moves sharply depending on the argument people hear.

MGMA Acting CEO Akash Madiah says practices facing flat Medicare pay should find the money they've already earned and aren't collecting before they add volume.


A survey of 1,185 U.S. adults found the preference reversed for routine requests such as scheduling and prescription refills.

In a 13-patient test, an AI chat app answered questions about patients' brain data, and their feedback cut simulated false seizure alarms by 80%.


The proposal from Rep. Frank Pallone Jr. would end independent dispute resolution for care delivered starting in 2028.

The license fee is the number on the proposal. These 10 costs arrive after the contract is signed, and the biggest never shows up on an invoice.

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