Patient Relations

Patients are frustrated with medical practices and are demanding better service.

Most teens and young adults call the adult health care system confusing, and the physicians who treat them agree.

Patients postpone care due to delays in prior authorizations. It’s a symptom of major changes happening in health care.

Experity's Andrea Giamalva, M.D., FAAFP, says urgent care was never designed to replace primary care, but with a looming physician shortage and nearly 40% of Gen Z without a PCP, it's filling gaps the system hasn't figured out how to close.

Armed with a new ruling, Democrats launch another effort to kill prior auth in WISeR payment model now running in six states.

A pediatric emergency physician explains how she took her fight against preventable child injuries, unsafe sleep and online predators from the emergency room to social media.

When it comes to filling prescriptions, having a nearby pharmacy isn't always enough.

Patients don't fill prescriptions for a variety of reasons, and unfortunately for physicians, they don't always know when it happens or why.

Cardiologist authors explain what primary care physicians should know about the latest research on CVD.

The clinical and financial case for teaching physicians how to communicate after a medical error

It’s a premium interactive digital edition built for physicians who mean business.

Federally qualified health centers offer primary care to millions, and their role has never been more critical

No physician wants to write a prescription that their patient can’t afford. But having affordability information, such as co-pays and vouchers or discounts, embedded into the EHR encourages better conversations between patients and providers about medication costs and support options.

It’s a premium interactive digital edition built for physicians who mean business.

No one wants to make a medical error, but when they happen, there is a right way to tell the patient.

A video explainer about why patients in direct primary care end up loving their doctors.

GeoVax President and CEO David Dodd makes the case that the U.S. vaccine system isn't quite broken, but it is badly in need of better communication, clearer processes and a lot more listening.

Fight burnout and be a better doctor by becoming an amateur anthropologist, starting with your next patient.

Burnout, hassle and unrealistic patient demands have replaced personal health concerns and rising malpractice premiums as the top drivers of early physician exits.

Value-based care relies on annual wellness visits, but are they really helping patients and practices?

Is DPC for me? Hear from physicians who made the switch and found success.

Better referral relationships with trusted home-based providers can reduce avoidable setbacks, improve continuity, and support more stable care for complex patients.

Experity Chief Medical Officer Andrea Giamalva, M.D., FAAFP, says urgent care is becoming a broader front door to care.

Four primary care experts unpack a landmark report showing that investing in primary care isn't just good medicine — it's the most powerful cost-reduction strategy the U.S. isn't using.

The UCSF Department of Medicine chair says AI scribes are the right first use case for AI in health care.