Patient Relations

Four practice leaders on why patients defer care they could afford, and why explaining the cost has become the practice's job rather than the insurer's.

Despite major problems across U.S. health care, evidence shows what primary care is getting right.

An analysis of 3.6 million patient portal messages found that greetings, length and punctuation helped determine who got a reply from their own physician.

Patient preferences shape clinical decisions, but so do corporate policies, according to PAI survey of employed physicians.

Here’s how AI hallucinations are creating a patient safety problem no one is talking about.

AMA says new guidance from CMS closed gaps documented in health plans' public prior authorization disclosures, but the work isn't finished.

A JAMA Network Open study of nearly 175 million U.S. adults found 68.6% view immediately released results first — many don't understand what they read.

A third straight year of survey data shows patient standards transforming into hard filters — and increasingly, it's AI doing the filtering.

The clinical data to identify mismatched coverage — and fix it before it becomes bad debt — is already sitting in your EHR.

The clinician shortage is real, but there are other reasons why mental health referrals often go nowhere.

Medicare's proposed 2027 reimbursement rates would fall below the cost of RPM devices, risking declines in physician pay and patient health

Three in four patients now refuse to book with a provider rated below 4 stars

Physicians have questions about capitation. Here's what it means for your practice.

Patients read normalizing language as a signal that treatment isn't recommended, new research finds.

What happens when the CDC steps back from outbreak surveillance? We’re seeing it in real time, a doctor says

What clinicians should ask before trusting artificial intelligence with medication decisions

As the outbreak continues, here’s what physicians need to know about diagnosing cyclosporiasis this summer

Just 49% of adults can now consistently afford needed care and medications

New Aflac survey data land as ChatGPT Health, Claude for Healthcare and Amazon's Health AI reach consumers at scale.

Here’s where to find a free online library of quick commentary on the business of health care.

Here's what four physicians say to peers considering practice in direct primary care

Michigan pediatrician explains what physicians need to watch for in patients

A pediatrician at the center of the country's largest cyclospora outbreak on why the official case counts are almost certainly too low, and what most labs aren't looking for.

No new beds. No new staff. Just smarter decisions about where patients are treated.

A surgeon and biotech leader discusses the role of primary care doctors in wound care.