Patient Relations

In today's market, you need to do better that just emulating a call center for your patients

Why is independent practice so important to health care? U.S. women’s Health Alliance advocates explain why

The top news stories in medicine this week.

Medication adherence is a persistent challenge in healthcare. Prior auths are making it worse. Can CMS fix the problem?

A new Mass General Brigham benchmark, BRIDGE, found the top-performing AI model struggled on tasks built from electronic health records and patient visits.

A practical guide for physicians to improve their medication stewardship.

Rising costs are forcing employers into tough decisions about coverage — and the numbers may shift again by 2027.

Patients are already using AI to choose physicians. Here’s what your website needs to say to show up in those results.

Because clinicians and the system are not programmed to ask: What can safely be stopped?

Primary care physicians are increasingly becoming the de facto managers of dementia — here's what that means for your practice.

An excerpt from the book-length expose by surgeon-author Erica Rowe Urquhart, M.D., Ph.D., MBA

Nearly 40% of Gen Z patients don't have a primary care physician, and Andrea Giamalva, M.D., FAAFP, says urgent care is quietly stepping in to fill the gap.

Surgeon and author advocates for independent practice and pinpoints problems with prior authorizations.

J.D. Power survey data reveals a widening gap between what health plans promise and what members actually experience — a pattern physicians and patients know all too well.

Researchers address frequently asked questions about latest findings on dementia, including Alzheimer’s disease, and the role of primary care.

U.S. Women’s Health Alliance pitches policy solution that would enhance patient choice by sustaining independent practice.

New polling reveals a striking knowledge gap — and that health care providers remain the most trusted source of dietary guidance for those who do know. The question is how many patients you're reaching.

HHS announces pledges from medical schools, accrediting boards to teach more about health effects of diet.

The top news stories in medicine this week.

Two Physicians Foundation experts discuss why where a patient lives may shape their health more than the care they receive and what physicians can actually do about it.

An empty exam room is more than a missed appointment; it’s a breakdown in patient engagement.

One in five privately insured adults denied coverage for doctor-recommended care, survey finds

A panel of revenue cycle leaders at the MGMA Summit Digital Conference outlined where patient billing is headed and why physicians should pay attention.

Did you know that 45% of Americans misread their drug labels?

Here's a place to start the discussion when patients ask about one of the hottest issues across medicine and health care.