SPOTLIGHT -
Primary care office visits dropped more among whites than people of color during early stages of pandemic, study finds
Researchers compared the use of services in multiple categories
The benefits of non face-to-face patient visits
Online and telephone visits can be equally effective
How physicians can humanize virtual care
Looking beyond telehealth to humanize virtual care
MGMA 2020: The challenges and rewards of overcoming implicit bias
Confronting implicit bias is not easy, but health care organizations that make the effort often realize benefits
8 ways to improve patient satisfaction
Best practices for figuring out what patients want from your practice.
Personalize the patient financial experience
Physicians should not think the entire healthcare experience is done after the patient leaves the office
Modernization is the key to improve patient engagement
Physicians feel pressured to provide a modern experience for their patients
Survey: Most patients satisfied with virtual care
Telehealth and other forms of virtual care have increased dramatically since the onset of COVID-19, and research shows patients prefer it over traditional care.
How telemedicine became the most essential business in America today
Finding the telemedicine platform that is the right fit.
Innovate patient engagement solutions
The shift to telemedicine due to COVID-19 is a good time for physicians to change their approach to patient engagement
Patient education can improve medication adherence
Improvements in health literacy may lead to greater medication adherence
Take a consumer-oriented approach to your billing cycle
The three main areas where physicians can focus their billing practices.
Telehealth etiquette advice for physicians
In this installment of Five Minute Practice Fix, Neil Baum, MD, explains how physicians should handle telehealth appointments with patient in a courteous manner.
Telemedicine tips for senior patients
How can physicians help senior patients feel comfortable using telemedicine?
5 ways primary care physicians can make their practices LGBTQ+ friendly
With the number of LGBTQ+ families set to rise at historic rates in the near future, it’s time for physicians to make their practices more inclusive and welcoming to the specific needs of the community.
ACP releases ethical guidance for electronic communication with patients
The new position paper lays out how electronic communication can be used thoughtfully and effectively.
7 conveniences patients expect from today’s medical practices
The services and perks patients expect you to deliver.
Explaining the benefits and limitations of fitness trackers to patients
Here are pros and cons primary care physicians should keep in mind while discussing fitness trackers with their patients.
Conflict in the exam room: Four ways to deal with patient-family drama
How physicians can deal with the growing problem of family conflict in the exam room.
Patients don’t feel their doctors are compassionate, survey finds
Survey shows patients don’t feel that their doctors are rushing them through appointments
Consumers are confused about healthcare: Here’s how physicians can help
Physicians and other providers can improve the situation by ensuring effective patient relations
Patients want transparent, easy billing, new survey shows
Patients are frustrated with billing practices and want more transparency
Why video is an important tool for engaging patients
When developing a consumer engagement strategy today, a major trend for physicians is the use of video to engage and empower patients.
How one medical group uses 'extenders' to improve patient engagement
Details on a home healthcare project that's improving patient adherence
Tools practices can use for patient engagement
A look at some of the new ways to get patients more involved in their care
Practice improves patient engagement through texting
By using a telehealth platform, a South Carolina practice has enhanced patient communication and workflow
How doctors can manage information overload
Information is certainly not going to slow down, so doctors should come up with a plan to keep up so they are ready to have informed conversations with patients.
3 ways to improve the patient experience
From booking first appointments to follow-ups and final billing, providers should consider how they can make the patient experience better.
Hybrid approach to patient communications attracts new customers
What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.
Healthcare disruptors: How doctors can shake up the medical industry
Physicians spend their lives analyzing problems-so why not translate those skills to developing doctor-friendly technology solutions?
