Patient Relations

More than 3,000 Americans shared their views of the coronavirus and the efforts to contain it.

Fighting the COVID pandemic for nearly a year has placed enormous psychological strains on many front-line health care providers

Despite the challenges the pandemic has presented to medical care, the vast majority of patients are happy with how their doctors met the challenges.

How physicians can deliver a great patient experience and improve patient health

The pandemic has underscored the need for speedy access to reliable, effective clinical guidance

Without a regular source of primary care that patients can turn to, a critical voice for vaccine legitimacy is lost.

Here’s how you can help patients make the right choices—even when they might not want to

Researchers compared the use of services in multiple categories

Online and telephone visits can be equally effective

Looking beyond telehealth to humanize virtual care

Confronting implicit bias is not easy, but health care organizations that make the effort often realize benefits

Best practices for figuring out what patients want from your practice.

Physicians should not think the entire healthcare experience is done after the patient leaves the office

Physicians feel pressured to provide a modern experience for their patients

Telehealth and other forms of virtual care have increased dramatically since the onset of COVID-19, and research shows patients prefer it over traditional care.

Finding the telemedicine platform that is the right fit.

The shift to telemedicine due to COVID-19 is a good time for physicians to change their approach to patient engagement

Improvements in health literacy may lead to greater medication adherence

The three main areas where physicians can focus their billing practices.

In this installment of Five Minute Practice Fix, Neil Baum, MD, explains how physicians should handle telehealth appointments with patient in a courteous manner.

How can physicians help senior patients feel comfortable using telemedicine?

With the number of LGBTQ+ families set to rise at historic rates in the near future, it’s time for physicians to make their practices more inclusive and welcoming to the specific needs of the community.

The new position paper lays out how electronic communication can be used thoughtfully and effectively.

The services and perks patients expect you to deliver.

Here are pros and cons primary care physicians should keep in mind while discussing fitness trackers with their patients.