A survey of 1,185 U.S. adults found the preference reversed for routine requests such as scheduling and prescription refills.

An AI scribe's price tag is only part of its cost. A three-part framework helps physicians and practice managers measure return on investment, clinician well-being and the time it really takes to get the tool working.

Clear service pages, detailed provider bios and attention to review patterns help patients feel confident before they ever call the office.

Six questions primary care physicians should ask about indoor air quality in their practices.

In a 13-patient test, an AI chat app answered questions about patients' brain data, and their feedback cut simulated false seizure alarms by 80%.

Connected devices can stay in a practice for a decade or more. Here are the security, software-support and connectivity questions physicians should put to manufacturers before anything goes on the network.

What do physicians need to counter burnout and misinformation? Time with patients

Paying membership fees with pretax employer dollars held cost growth to 0.9% a year, but the numbers come with caveats physicians should know before pitching employers.