Patient Relations

New position paper outlines scope of problem and offers policies that could help.

KFF finds most U.S. adults encounter health content on social media, but relatively few believe it’s trustworthy — even as influencers gain traction with younger users.

A Penn Medicine study of over 1 million Yelp reviews finds that administrative hassles and poor communication drive patient dissatisfaction, while kindness and connection still win patients over.

HHS, RFK have called for a sweeping ban on 7-OH — without public data, confirmed fatalities, or expert input.

With the senior population growing, a new GSA guide urges clinicians to ditch the jargon and embrace empathy, clarity and patient-centered communication.

A Madaket Health report finds nearly half of insured Americans are putting off care — Millennials are most likely to go digital or pay out-of-pocket.

Trio of studies examines state of CRC and best ways to engage patients since USPSTF updated screening recommendations in 2021.

Strengthening the physician-patient bond through value-based care

Enhance patient access with RCM strategies: streamline workflows, leverage AI, and prioritize technology to improve care delivery and operational efficiency.

The One Big Beautiful Bill Act, now the law of the land, will bring change to U.S. health care.

Amazon, Apple, Google and other major players join CMS in their mission to break down data silos, “kill the clipboard” and empower patients with real-time health information.

A Penn State study shows AI can flag missed appointments before they occur, helping practices cut disruptions, save time, and improve care continuity.

Synthetic opioid sold at stores and online is ‘a recipe for a public health disaster.’

New research linking EHRs with credit reports reveals a disparity in financial well-being for patients with type 2 diabetes.

AI transforms customer service in health care, enhancing patient interactions, streamlining operations, and improving satisfaction through context-aware technology.

News spreads about a possible shakeup coming for U.S. Preventive Services Task Force.

Nearly half of health care workers say they’re likely to leave their job within a year, citing safety concerns.

Pharmacy closures, hospital shortages and underserved primary care persist in 80% of counties across rural and urban America.

Teams, tech and accountability are part of a new model to improve care for patients with complex or chronic conditions.

How to maintain compliance when using credit card surcharges

An infectious disease specialist discusses the state of AMR, antimicrobial resistance, and why it is a threat to modern health care.

An infectious disease specialist discusses the state of AMR, antimicrobial resistance, and why it is a threat to modern health care.

An infectious disease specialist discusses the state of AMR, antimicrobial resistance, and why it is a threat to modern health care.