Practice Management

Every January brings not only a new calendar year, but also an influx of administrative work ushered in by annual benefit resets, renewed prior authorizations, formulary shifts and coverage reverification requirements.

Token surveys and late-stage consultation undermine trust and lead to worse decisions.

Carl White, MBA, president of MarketVisory Group, joins the show to explain why good care is no longer enough and what independent practices must do to stay visible and competitive in 2026.

Physicians want input. The problem isn’t apathy — it’s whether leaders are listening and acting.

Medical Economics sat down with Bill Heller, chief operating officer at CHG Healthcare, to discuss the company’s latest survey on why satisfaction alone isn’t enough to retain physicians.

A negative Net Promoter Score doesn’t just reflect morale — it flags loyalty risk physicians can’t ignore.

Progressive Policy Institute finds hospital and corporate ownership of practices climbed to 59% by 2023, whereas independent practices declined fastest in rural communities, and prices rose following acquisitions.

What can a small practice do to stand out? Practice marketing experts interviewed by Medical Economics pointed to practical strategies that physicians can incorporate to rise above the crowd.

Physicians trust their direct supervisors far more than executive leadership. Bill Heller explains how visibility and proximity shape credibility.

Medical billing software sits at the center of the modern revenue cycle, but the sticker price rarely reflects what practices actually pay.

Colleen Denny, M.D., FACOG, joins the show to break down what patients are hearing online, how medical misinformation shows up in the exam room and why physicians still play a central role in restoring trust.

Highly engaged physicians are far more likely to trust leadership — and Bill Heller says transparency and follow-through matter more than grand strategy.

There are clear, actionable opportunities for employers to re-engage their physician workforce in ways that are both meaningful and measurable.

CHG Healthcare’s latest survey shows most physicians say they’re satisfied at work, but very few feel truly engaged — a gap that carries real retention risk for practices.

Professionalizing the billing workforce could close critical gaps in fraud prevention and protect billions in health care spending.

Simple, repeatable coding habits can cut down on denials, support compliance and protect your margins in 2026.

The latest America’s Health Rankings report reveals deep regional and socioeconomic divides in population health. These were the least healthy states in 2025.

AMGA President Jerry Penso, M.D., MBA, and Practicing Excellence founder Stephen Beeson, M.D., discuss their new partnership and why physician training is shifting away from seminars toward in-the-workflow development.

New Hampshire, Massachusetts and Vermont lead the 2025 America’s Health Rankings, but even the highest-scoring states are juggling chronic disease, affordability and access gaps that show up in exam rooms.

The state makes history, partnering with the health-tech startup Doctronic to refill chronic medications under Utah’s AI sandbox .

Pediatrician David Higgins, M.D., M.P.H., M.S., explains why true vaccine hesitancy is rarer than headlines suggest, how social media distorts the picture and what physicians can do to rebuild trust one conversation at a time.

New data show patients are using the chatbot to decode bills, compare insurance and fill access gaps, especially in hospital deserts and after clinic hours.

New Annenberg data show that many in the U.S. misunderstand CDC’s shared clinical decision-making guidance, leaving it up to physicians to explain the new federal vaccine policy.

The revision preserves insurance coverage for all vaccines but shifts several shots to high-risk or shared decision-making categories as HHS promises new clinical trials.

Most Americans remain cautious about AI diagnosing them on its own, but views improve when the tech assists clinicians.