Making AI work for you: Smarter practice, not more tech

Running a medical practice today means juggling endless tasks — from documentation and scheduling to patient communication and compliance. Artificial intelligence (AI) isn’t a magic fix, but when used thoughtfully, it can make a noticeable difference in how efficiently your team works.

AI tools can help transcribe notes, automate reminders and even flag scheduling gaps before they become lost revenue. For many small and mid-size practices, these features are less about “tech transformation” and more about getting time back — time to see more patients, manage staff or simply take a breather between visits.

But not every system that claims to use AI is worth your investment. The key is finding tools that fit your workflow, meet HIPAA standards and deliver reliable support without unnecessary complexity.

For practices weighing their options, Software Advice's report breaks down six top-rated electronic health record (EHR), scheduling and telehealth platforms with AI capabilities. It highlights the features that matter most, potential cost pitfalls, and practical insights from the field to help you make an informed choice.