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How agentic AI is rewriting the RCM playbook © Kantapon – stock.adobe.com

At the MGMA Leaders Conference 2025 in Orlando, speakers outlined how “agentic AI” — adaptive, goal-driven automation — could transform revenue cycle workflows, from prior authorizations to collections, while cautioning practices to separate real solutions from hype.

MGMA Leaders Conference: Adaptability is key - Amy Lafko

During a session at MGMA Leaders Conference 2025 in Orlando, Amy M. Lafko, MSPT, MBA, told practice leaders that adaptability, not the latest tech or strategy, is what will determine how organizations handle accelerating change.