Neil Baum, MD

Who do you want on your team, the go-getters or the gunnas?

There is a correlation between poor communication and increased risk of litigation

If you have a staff that is excited, enthusiastic, and knowledgeable when answering the telephone and ensuring that every patient has a positive experience with your practice, all your marketing efforts will be effective.

There are opportunities for doctors to become more productive, to see more patients, and to avoid the erosion of their incomes.

How to find the right marketing firm for your practice.

Incorporating power naps into your daily routine could benefit your productivity and stave off burnout.

Screen-life imbalance refers to the loss of equilibrium between time spent on electronic devices and other aspects of life, including personal well-being, social interactions, and physical activities.

Follow these steps to ensure patient satisfaction and maintain continuity of care

Minimizing screen time is essential for avoiding burnout

With planning and perseverance, small practices can still succeed against large practices and health care organizations

Being hacked can create havoc in your practice and harm your ability to provide healthcare to your patients.

Dwelling on the negative is not the best strategy for physicians.

There are two types of employees: go-getters and gonnas. To be successful, you need to hire the former.

Physicians never get a second chance to make a first impression with a patient.

Seniors didn’t grow up with the internet so reaching them requires a different strategy

Bristling at criticism or negative feedback is natural. Here are the best ways to handle it as a physician.

Working with patients to increase their adherence and the physician-patient relationship.

When can you waive copays or deductibles? Can you provide free care for physician colleagues and their families?

Sprucing up your medical practice is beneficial for you and your patients, staff and bottom line.

Physicians often have to make difficult phone calls, which can be anxiety inducing for both physician and patients. Here's how to make them better.

What the physicians of ancient Greece can still teach us today.

Great titles for your practice marketing efforts can go a long way.

The right communication strategy can keep you from losing a patient.

Written communication skills are important for interacting with both patients and colleagues.

Understanding how to improve the time a physician spends with his or her patients.

Staying on schedule can do wonders for staff satisfaction and revenue.

Physicians commonly deal with information overload, but there are ways to reduce the white noise.

Part two of our occasional series on physician retirement planning.

Why creating helpful content is a good marketing strategy to attract new patients and retain current ones.

How should your practice be raising patient awareness about the care and services you provide?