Neil Baum, MD

Being hacked can create havoc in your practice and harm your ability to provide healthcare to your patients.

Dwelling on the negative is not the best strategy for physicians.

There are two types of employees: go-getters and gonnas. To be successful, you need to hire the former.

Physicians never get a second chance to make a first impression with a patient.

Seniors didn’t grow up with the internet so reaching them requires a different strategy

Bristling at criticism or negative feedback is natural. Here are the best ways to handle it as a physician.

Working with patients to increase their adherence and the physician-patient relationship.

When can you waive copays or deductibles? Can you provide free care for physician colleagues and their families?

Sprucing up your medical practice is beneficial for you and your patients, staff and bottom line.

Physicians often have to make difficult phone calls, which can be anxiety inducing for both physician and patients. Here's how to make them better.

What the physicians of ancient Greece can still teach us today.

Great titles for your practice marketing efforts can go a long way.

The right communication strategy can keep you from losing a patient.

Written communication skills are important for interacting with both patients and colleagues.

Understanding how to improve the time a physician spends with his or her patients.

Staying on schedule can do wonders for staff satisfaction and revenue.

Physicians commonly deal with information overload, but there are ways to reduce the white noise.

Part two of our occasional series on physician retirement planning.

Why creating helpful content is a good marketing strategy to attract new patients and retain current ones.

How should your practice be raising patient awareness about the care and services you provide?

What can physicians do to prevent late patients from ruining their schedule?

Earning ancillary income as an expert witness in malpractice and other cases can be a rewarding gig for practicing physicians.

Apologizing when you are a physician is important, and its also important to be careful.

The second part of a series on making your practice run like a well-oiled machine.

There are practical steps physicians can take to ensure their medical practice runs like a well-oiled machine.

How to make sure resignations don't derail your staff retention.

Find the right time to retire is a challenge you can prepare for.

Breaking the chains of habit and tradition can have a positive impact on your practice and wellbeing.

Marketing your practice for senior patients takes some different strategies.

Advice from a physician on improving the referral process and enhancing communication with your colleagues.