UNIVERSITY OF CHICAGO COMER CHILDRENS HOSPITAL
1757 W 96TH ST
Josh Weiner is chief operating officer of Solutionreach.
Article
Staffing shortages and patients’ expectations for high-touch care go hand-in-hand in today’s unconventional market.
Earning good ratings is becoming more difficult, but there are ways to make real gains in your scores.
Not only have patient communication preferences drifted during the pandemic, but the very nature of the patient-provider relationship is changing.
Physicians today need to think smart when it comes to connecting with the communities they serve.
The last thing patients want is to be put on hold by their provider or interrupted by calls during the work day.
For years, we’ve assumed that physicians and patients must sit together in the same exam room to develop personal, trust-filled relationships. But COVID-19 has proven that communication technology can create enormously personal connections.