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Pandemic made patients believers in telehealth
Author(s):
Most want to keep using it and see it as equivalent to an in-office visit.
The pandemic forced both physicians and patients to use telehealth for care. But now that life is returning to many pre-pandemic norms, will patients still be interested in it?
A telehealth survey conducted by the customer experience firm SYKES provides some insight into what patients think about the technology moving forward.
Here are the key findings.
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