KFF finds most U.S. adults encounter health content on social media, but relatively few believe it’s trustworthy — even as influencers gain traction with younger users.
A Penn Medicine study of over 1 million Yelp reviews finds that administrative hassles and poor communication drive patient dissatisfaction, while kindness and connection still win patients over.
With the senior population growing, a new GSA guide urges clinicians to ditch the jargon and embrace empathy, clarity and patient-centered communication.