Patient Relations

Report crunches the numbers for behaviors, park access and integrative health practices.

Small shifts in your communication style and tactics when discussing obesity with patients can significantly impact how your message is received.

End-of-life care discussions with patients are critical for physicians of any specialty, but especially primary care.

Marketing your practice for senior patients takes some different strategies.

Doctors should inquire about food, housing, education, and offer resources, according to survey.

AMA, Joint Commission aim to improve outcomes for marginalized patients.

COVID-19 fallout pushes some issues to the top of the list.

Staffing shortages and patients’ expectations for high-touch care go hand-in-hand in today’s unconventional market.

The medical care disparity is widening between urban and rural America. What can we do about it?

Finding a physician using payers' physician directories is still a daunting task.

Where does your state rank?

Impacts of the pandemic on patients, physicians, and pharmacists.

Fewer than half of American adults receive vaccinations for influenza and pneumonia.

Americans want the technology available, but most prefer in-person visits.

Four simple steps can increase collection of patient balances while also preserving the practice-patient relationship.

Clinicians need to avoid negative terms in describing patients

Are your patients satisfied with the service your practice provides? Here's how to find out.

Don't let patients get a bad impression over the phone of the service you provide at your practice.

Earning good ratings is becoming more difficult, but there are ways to make real gains in your scores.

More patient visits means more revenue. Here's how to make it happen.

Finances playing a big role in why.

Empathy and financial options go a long way.

Following the same guide for everyone avoids problems.

The average physician interrupts a patient every 11 seconds.

Study shows patients more loyal when telehealth is offered as an option.

What doctors can learn from telehealth in their in-person patient interactions.

The ways that the COVID-19 pandemic has changed the way patients wait for care.

As the industry works toward full interoperability, some patients still have reservations about privacy and security issues.

Waiting too long to focus on retirement can derail long-term goals.