Patient Relations

Americans want the technology available, but most prefer in-person visits.

Four simple steps can increase collection of patient balances while also preserving the practice-patient relationship.

Clinicians need to avoid negative terms in describing patients

Are your patients satisfied with the service your practice provides? Here's how to find out.

Don't let patients get a bad impression over the phone of the service you provide at your practice.

Earning good ratings is becoming more difficult, but there are ways to make real gains in your scores.

More patient visits means more revenue. Here's how to make it happen.

Finances playing a big role in why.

Empathy and financial options go a long way.

Following the same guide for everyone avoids problems.

The average physician interrupts a patient every 11 seconds.

Study shows patients more loyal when telehealth is offered as an option.

What doctors can learn from telehealth in their in-person patient interactions.

The ways that the COVID-19 pandemic has changed the way patients wait for care.

As the industry works toward full interoperability, some patients still have reservations about privacy and security issues.

Waiting too long to focus on retirement can derail long-term goals.

By using medication management tools and strategies, providers can improve adherence, reduce healthcare costs, and improve care quality.

When it comes to myths surrounding obesity, the list of misconceptions is as long as the myriad of complications it can cause.

Not only have patient communication preferences drifted during the pandemic, but the very nature of the patient-provider relationship is changing.

Patients see it as providing more effective care.

Black health care professionals and organizations have been holding conversations and town hall meetings to share information and reduce doubts about the safety of the COVID vaccines.

Most are fairly satisfied, but dislike these aspects of their coverage.

Lack of access and transparency, costs, discrimination, and misdiagnoses all play roles.

Regulations vary by state, so carefully follow all guidelines.