Where revenue gets stuck: Front-end to back-end fixes for faster payment

When patient collections stall, the financial ripple effects can be swift and significant. Sulivant will walk through how leading health care organizations are tackling inefficiencies across the full revenue cycle — from patient access to back-end collections. Attendees will learn how to automate AR workflows, activate self-service patient engagement, apply predictive insights to reduce friction, and use propensity-to-pay tools and price transparency to accelerate both payer and patient payments.

Meet the presenter

Eric Sulivant is a Solution Strategist at Waystar where he assists in demonstrating how the overall Waystar platform helps improve the Financial Experience for consumers and delivers more dollars to Health Systems and Providers. Eric has been with Patientco, now part of Waystar, since 2018. Prior to Patientco, Eric was at McKesson where he was responsible for designing custom Decision Support & Analytics solutions for Financial, Clinical and Operational departments. Eric has over 15 years experience in the HIT / RCM space.