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Sara Pastoor, M.D., M.H.A., FAAFP, and Manisha Goud of Elation Health explain how practices can reclaim time, reduce overhead and deliver better care by fixing the behind-the-scenes systems that quietly drain revenue.
Hidden costs can chip away at a practice’s efficiency and revenue without anyone noticing. In the Medical Economics' June Practice Academy session, “Navigating hidden costs in your practice: Strategies for financial stability and quality care in 2025,” Sara Pastoor, M.D., M.H.A., FAAFP, and Manisha Goud of Elation Health unpacked how fragmented tech, documentation burdens and outdated payment structures undermine performance.
They called out burnout fueled by disconnected EHR systems and redundant tasks, and highlighted the value of integrated, flexible tools that support clinical and business goals. The duo also explored care models that move beyond fee-for-service, giving physicians more control and patients more value
Manisha Goud is vice president of solutions at Elation Health.
Sara Pastoor, M.D., M.H.A., FAAFP, is head of primary care advancement at Elation Health.
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