Patient Relations

Survey of physicians, nurses highlights burnout and things that could improve hospital job conditions.

Survey shows that proximity and convenience are driving patient health care decisions

Patients deserve our respect no matter the circumstances

U.S. Census Bureau figures show the graying of America, but some counties have populations at least half younger than 30.

Finding may have implications as more people take care of aging relatives around the world.

Study finds doctors more likely to listen to patient preferences if they are white and make at least $75,000 a year

Median age stays the same in just four of the 50 states as Baby Boomers turn grey.

Today's hospitals and medical practices face the challenge of remaining relevant in an extremely dynamic, competitive, and evolving market.

One lasting legacy of COVID-19 is acceleration of patients’ acceptance of remote care management technology.

How physicians can stop saying yes when you really want to say no.

Being sensitive to the needs of patients from diverse backgrounds produces better health outcomes

Researchers analyze how ChatGPT responds to public health questions.

Prioritizing the patient and employee experience starts with advanced listening and analytics, not more paper surveys.

Patients say they want more time with providers and find it too difficult to get appointments.

All technology interventions substantially improved mental health, but those supported by physicians and other providers were shown to be most effective.

Primary care physician claims down 13% in that same timeframe

Or have the divisive opinions of the health care community left this question unanswered?

Dwelling on the negative is not the best strategy for physicians.

Health care workers need to feel safe.

Saying the wrong thing to a patient can harm that relationship or even contribute to a malpractice lawsuit

Study shows that one-fifth of adults with no transportation skipped medical care last year

The patient experience is different than the customer experience

What do the price transparency rules mean to physicians and will they really lower prices?

What delights patients and what leaves them wanting more?

Physicians never get a second chance to make a first impression with a patient.