Patient Relations

The clinical data to identify mismatched coverage — and fix it before it becomes bad debt — is already sitting in your EHR.

The clinician shortage is real, but there are other reasons why mental health referrals often go nowhere.

Medicare's proposed 2027 reimbursement rates would fall below the cost of RPM devices, risking declines in physician pay and patient health

Three in four patients now refuse to book with a provider rated below 4 stars

Physicians have questions about capitation. Here's what it means for your practice.

Patients read normalizing language as a signal that treatment isn't recommended, new research finds.

What happens when the CDC steps back from outbreak surveillance? We’re seeing it in real time, a doctor says

What clinicians should ask before trusting artificial intelligence with medication decisions

As the outbreak continues, here’s what physicians need to know about diagnosing cyclosporiasis this summer

Just 49% of adults can now consistently afford needed care and medications

New Aflac survey data land as ChatGPT Health, Claude for Healthcare and Amazon's Health AI reach consumers at scale.

No new beds. No new staff. Just smarter decisions about where patients are treated.

‘Transparency is now the norm’ as Leapfrog Group logs data for more than 6,000 facilities nationwide.

Physicians describe growth, challenges, patient responses as direct primary care expands.

A pediatrician offers advice on diagnosing the illness and discussing it with patients.

Now is the time to rethink point-of-care engagement in electronic health records

Benefit design is quietly undermining primary care. How can doctors fight it?

A new global survey finds up to a third of patients never start prescribed treatment, and the gaps aren't about access — they're about a healthcare model still designed around the doctor's office as the front door.

A surgeon and biotech leader discusses the role of primary care doctors in wound care.

New survey data shows why real-time support — not personalization or speed — is what actually keeps members loyal to their health plan

What physicians need to know to begin considering malpractice liability with new artificial intelligence technology.

Greater availability of the blockbuster drugs does not mean every older patient should get them.

As patient demand outpaces staffed beds and workforce growth, early clinical guidance from nurses is emerging as a way to protect physicians, shorten wait times and stabilize access — especially in rural and safety-net communities.

Patient demand is high, but distinctions are fuzzy about compounded GLP-1s. Primary care physicians can help

Aligning access, revenue cycles and digital engagement can reduce friction, improve transparency and accelerate collections