Patient Relations

Urban Institute analysis finds 26% of insured adults owe medical debt, with hospitals the largest source

A Hologic survey of 1,000 U.S. women aged 35 to 75 found that a direct recommendation from a physician was the top motivator for overdue patients, while knowledge gaps about cost, radiation and breast density persist.

What it takes for health systems and health plans to stay visible when an AI model is the one making the recommendation.

Brittney Anderson, M.D., FAAFP, explains how her family medicine practice uses 15 minutes each morning to catch care gaps, cut interruptions and get the whole team on the same page.

The practices seeing real returns from AI don't just switch it on. They choose the right technology and partner, then customize it to their workflows and patients.

It's not a patient problem, it's an operations problem, and large practices and health systems need to treat it that way.

Nearly 54 percent lower costs for adults with chronic disease. Four experts on why primary care still gets under 5% of health care spending.

No U.S. state scores even 2 out of 5 on patient sentiment about billing

Panelists at the Sept. 17 briefing said billing codes for two-way shipping and payment for patient navigators are still missing, with most insurers required to cover self-collected HPV tests starting Jan. 1, 2027.

What do providers owe patients when a GLP-1 is out of reach? At the very least, they should stay informed.

A new national survey finds Americans still want a person — not AI — on the other end of a health care call

What if a greater number of reported safety events actually meant a hospital is safer for patients?

U.S. health care has a patient loyalty problem hiding in plain sight, says a new report based on a survey of 10,000 consumers.

Wendy S. Harpham, M.D., FACP, draws on decades as a patient with lymphoma to show physicians which phrases comfort patients and which cause distress without meaning to.

How primary care can bring cancer-screening logic to cognitive health on World Alzheimer’s Day (and every day).

Private insurance helps patients get care, but does not cover all costs, according to study by The Commonwealth Fund

U.S. health care has a patient loyalty problem hiding in plain sight, says a new report based on a survey of 10,000 consumers.

The United States must address vaccine misinformation head-on or risk losing children to infectious disease.

The top news stories in medicine this week.

Kansas court records reviewed by The New York Times show the practice charged 18% annual interest, garnished bank accounts and pursued arrest warrants over balances as small as $101.

Since April, confidence in Anthony Fauci has fallen to just 50%, while Robert F. Kennedy Jr. is unchanged at 38%, in a survey fielded during the Senate contempt vote.

Physicians reveal which channels give the most medical misinformation to patients

Researchers verified thousands of fake reviews posted by providers and clinic staff and found them longer, more clinically detailed and better received than the real thing. HIPAA leaves physicians very little room to respond.

An Annenberg Public Policy Center survey of 1,904 adults found 87% are confident in their own doctor, nurse or other primary care physician, compared with 59% to 61% for the three federal health agencies.

Physicians Foundation findings point to problem getting worse as doctors’ time constraints increase.