Patient Relations

Older patients increasingly embrace digital payments for health care, highlighting the need for providers to enhance communication and accessibility of these tools.

CareCredit webinar explores strategies that can help health care teams be more comfortable having financial conversations with patients.

Analysis of more than 17,000 privately insured adults finds significant declines in out-of-pocket costs, but no relief from high premiums or medical debt.

Findings by The Physicians Foundation point to an epidemic of medical misinformation and disinformation in the United States.

Survey finds 95% of health care providers globally worried about flu, RSV and COVID-19, with misinformation fueling vaccine hesitancy.

Drexel University research shows simple changes could make primary care visits more welcoming and less stressful for patients.

Private practices can use automation to close care gaps, improve outcomes, and deepen patient trust

AI and social media now rival referrals and review sites in shaping patient choice.

Appointment management doesn’t have to be a pain. These strategies help practices run on time, every time.

Bridging gaps to renew trust and deliver quality care

Doctors say they can recognize and counter falsehoods, but do they really?

The strategies used by successful community banks to attract and retain customers offer valuable lessons for health care providers aiming to expand their patient base and grow sustainably.

Researchers say values-driven listening can strengthen patient trust, improve care and reduce burnout across health systems.

Analyst J.D. Power releases 2025 Medicare Advantage report.

Nominees due in early September, so online application process is open.

In 13M+ EHR notes from a Mid-Atlantic health system, clinicians were more likely to record doubt about Black patients’ sincerity and competency than White patients.

Patients’ preferences for physicians’ attire depend on setting, specialty and physician gender, review shows.

New position paper outlines scope of problem and offers policies that could help.

KFF finds most U.S. adults encounter health content on social media, but relatively few believe it’s trustworthy — even as influencers gain traction with younger users.

A Penn Medicine study of over 1 million Yelp reviews finds that administrative hassles and poor communication drive patient dissatisfaction, while kindness and connection still win patients over.

HHS, RFK have called for a sweeping ban on 7-OH — without public data, confirmed fatalities, or expert input.

With the senior population growing, a new GSA guide urges clinicians to ditch the jargon and embrace empathy, clarity and patient-centered communication.

A Madaket Health report finds nearly half of insured Americans are putting off care — Millennials are most likely to go digital or pay out-of-pocket.

Trio of studies examines state of CRC and best ways to engage patients since USPSTF updated screening recommendations in 2021.

Strengthening the physician-patient bond through value-based care

Enhance patient access with RCM strategies: streamline workflows, leverage AI, and prioritize technology to improve care delivery and operational efficiency.

The leader of a lifestyle medicine program discusses the importance of nutrition and dietary training for physicians.

The One Big Beautiful Bill Act, now the law of the land, will bring change to U.S. health care.

Amazon, Apple, Google and other major players join CMS in their mission to break down data silos, “kill the clipboard” and empower patients with real-time health information.

The leader of a lifestyle medicine program discusses the importance of nutrition and dietary training for physicians.