A survey of 1,185 U.S. adults found the preference reversed for routine requests such as scheduling and prescription refills.
News|Articles|July 20, 2026
Who's really liable when your AI scribe makes a mistake?
Author(s)Richard Payerchin
What physicians need to know to begin considering malpractice liability with new artificial intelligence technology.
Advertisement
Advertisement
An ambient artificial intelligence (AI) scribe is software that listens to a patient visit and automatically drafts a clinical note. They have moved from novelty to near-standard equipment in primary care in just a few years. They save time, ease documentation burden, and can improve how physicians engage with patients during the visit. But they also raise a question that many physicians haven't fully worked through: When an AI-generated note contains an error, who bears the legal and financial consequences?
Related to this article
Clear service pages, detailed provider bios and attention to review patterns help patients feel confident before they ever call the office.
Six questions primary care physicians should ask about indoor air quality in their practices.
In a 13-patient test, an AI chat app answered questions about patients' brain data, and their feedback cut simulated false seizure alarms by 80%.
Anthropic researchers ran an AI model across 15 cheap TV boxes and project that small models could spread on their own across poorly secured devices by the end of 2026, raising new questions for practices with networked equipment.
As physicians, payers and independent reviewers all adopt AI for utilization review and No Surprises Act disputes, audit trails and human oversight will determine which practices come out ahead.
The license fee is the number on the proposal. These 10 costs arrive after the contract is signed, and the biggest never shows up on an invoice.
A NAACOS and Innovaccer survey of 116 leaders also found only 21% are tracking which of their patients have enrolled in the new chronic care model.
Advertisement
Advertisement