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ICD-10 was much like YK2 in its introduction to the billing process so everyone should breathe a sigh of relief right? Not so quick as some providers are starting to find out.

The federal government announced Tuesday proposed rules that would give its Office of the National Coordinator for Healthcare Technology (ONC) greater oversight to ensure that certified electronic health records (EHR) can actually fulfill the functions physicians need them to, especially when it comes to interoperability.

From creating a mission statement to troubleshooting what’s working or not in yourpractice, a strategic plan is going to provide a framework for your pathway to success.A well-structured strategic business planning process can help your practice in both theshort and the long term. Short term, it can immediately facilitate decisions on activitiesand goals and long term, it will ensure that your goals for the future are taking shape

The Institute for Healthcare Improvement (IHI) has laid out an approach to optimizethe healthcare system deemed the “Triple Aim.”2 The IHI believes we mustsimultaneously pursue three dimensions: improving the patient’s experienceof care, improving the health of populations, and reducing per capita costs. Topromote the triple aim, payers are pushing forward “value-based” reimbursementbased on the quality of care. To properly take advantage of these value-basedprograms, practices must begin to engage in population health management.This transformation requires not only a change in philosophical view, butsignificant investments in new organizational, workflow, and IT processes.

According to a Pew Research Center survey, 72 percent of Internet users say they looked online for health informationwithin the past year. And of those users, 77 percent of online health seekers say, “they began their lastsession at a search engine such as Google, Bing or Yahoo.” The numbers are overwhelming and paint a clearpicture -- search engines are an integral and necessary component to any healthcare provider’s online success.

Doctors put a great deal of thought and effort into developing treatment plans for patients, but typically have no way of knowing-beyond results at follow-up appointments-whether the patient is actually following it. But advances in technology are giving physicians and their staff new tools for improving and tracking patient adherence.

No surprise here-patients say they are usually less satisfied with their doctor’s care when computers were used during appointments, according to a recent JAMA Internal Medicine study.