Expert Interviews

Patients and physicians agree: It’s appropriate to ask about drivers of health.

Getting started measuring drivers of health with CMS’ Universal Foundation.

There’s potential for “a sea of change” in measuring quality of health care.

There’s a financial incentive for keeping patients healthy.

What happens outside the doctor’s office affects patient health.

An introduction to the drivers of health, also called determinants of health or social determinants of health.

Get an action plan, but know that changes take time.

Bonuses help keep APPs.

Medical offices are competing with retail and restaurants.

COVID-19 affected physicians, which affected staff.

How a Texas health system added virtual staff.

Change is always hard.

Finding ways to get new local workers.

Physicians can help guide future hiring.

How can physicians help recruit other physicians?

A health system chief ambulatory officer talks about finding – or not finding – doctors in early 2023.

Learn from Kem Tolliver, CMPE, as she outlines how health care practices can navigate and understand how to be compliant with the No Surprises Act. Kem Tolliver, CMPE, is a coding and medical practice management expert. Kem is a recipient of the Heart to Hand, Inc. Heart of Gold Award. She is also co-author of Revenue Cycle Management: Don’t Get Lost in the Financial Maze.

Frontline health care workers should feel valued. How to get there?

Diversity in the workplace can help workforce well-being.

Congress, U.S. government agencies have a role in helping physicians.

Electronic health records are part of the problem.

If physicians feel burned out, they need to seek help.

Measuring staff feelings across institutions is the baseline for improvement.

Positive work, learning environments and culture as a priority area.

Recognizing the problem and listening to doctors are key first steps.

Primary care physicians are crucial to the health care system.

The National Academy of Medicine takes on physician burnout.

A health care leader describes disturbing findings about the health care work environment.

Why excessive fatigue is so important in diagnosis and treatment.