Survey ranks electronic health records physician satisfaction

January 8, 2010

Dissatisfaction with health records is widespread among physicians, but a recent study has found that physicians do not grade all systems equally in terms of performance and satisfaction.

Dissatisfaction with electronic health records (EHRs) is widespread among physicians, but a recent study has found that physicians do not grade all systems equally in terms of performance, satisfaction, and vendor support.

EHR vendors e-MDs, Amazing Charts, and eClinicalWorks received some of the highest satisfaction scores for EHR systems in an informal survey of 2,012 family physician published by the journal of the American Academy of Family Physicians.

Family Practice Management received responses on 22 EHR systems for the publication's November/December issue.

The five responses ranged from "strongly agree" to "strongly disagree." The top ranking EHRs received the most strongly agree or agree responses.

The lowest scoring systems with the most negative responses were PowerChart/PowerWorks, Allscripts MyWay, and MPM Suite.