How to manage a tense situation when a misinformed patient becomes frustrated

Key Takeaways

• Empathetic communication and validation of patient concerns are essential in addressing misinformation-related frustration.
• Building trust and guiding patients to reliable sources can help navigate conflicting information.
• Encouraging open dialogue and collaboration strengthens the therapeutic alliance and improves treatment adherence.
• Addressing misinformation effectively alleviates patient anxiety and enhances overall health outcomes.