Choosing the right EHR for your practice: 5 tips

Selecting an electronic health record (EHR) system is one of the most consequential business decisions a medical practice can make. The right platform can streamline workflows, reduce documentation time and strengthen patient communication. The wrong one can slow productivity, create billing bottlenecks and frustrate both staff and patients.

With so many competing vendors and overlapping feature sets, it’s easy for practices to feel overwhelmed by the process — and to overlook how day-to-day usability and customer support ultimately affect return on investment.

Understanding what other practices experience with these tools can reveal a great deal about how they perform once implemented. Verified user reviews shed light on factors that don’t always appear in marketing materials — like system reliability, quality of onboarding and the responsiveness of support teams when issues arise.