The author, a practice management consultant with Practice Performance Group in La Jolla, CA, is an editorial consultant to <i>Medical Economics</i>.
8 ways to make your practice more efficient
Want to increase the efficiency of your practice? Here are eight ways to do so.
Doctor must confront problem employee
Have an employee who is key to your organization but only works well with a few people in the practice? See what you should do.
Buying out practice partner isn't required
You don't necessarily need to buy out a retiring partner.
Cast a wide net when searching for a new associate
Been a while since you hired a new associate? Here's what you need to know about finding the right person.
Get the facts before deciding on automated answering system
Have your patients been telling you that your phone line is always busy? Find out what you need to know before making a decision about automated answering system.
For most, credit collections and subtract expenses
In a shared practice, the debate over the distribution of income and expenses can be fierce. See what you can do to keep the situation cool.
A contract is negotiable, not take it or leave it
A contract might feel binding, but there's always room to change it before you sign on the dotted line.
Laying off an employee to save money
Is your practice still feeling the pinch of the economic downturn? Learn what you can do to bring down your overhead.
Let staff member introduce physician at first visit
In the age of "LOL" and emoticons, it can be difficult to know exactly how to address a patient in person. Find out the polite way to give your patients a pleasant experience.
Practices need a change fund plus petty cash
With more patients paying for service in cash, your practice could benefit from a cash management policy. See what you should keep in mind when setting one up.
Remind the landlord about the costs of a vacant medical office
Does your landlord want to raise the rent for your practice's office? Here are a few ways to get more out of the deal.
The best consultants should have a huge realm of experience
Management consultants can help your practice fix its business problems. Find out what you need to think about when looking for one.
Don't gloss over a request for a pay increase
The topic of raises will come up from time to time in your practice. Learn why you shouldn't just ignore or give in to requests.
Explain your billing policy when patients make their first appointments
Is your practice having some collection issues? Discover why clearly explaining your policies early and often can make a difference.
Viewpoint: Increase efficiencies to cut costs
Get a head's up on efficiency basics.
Q&A: What to do when a patient refuses to accept a dismissal
I have a patient with a high-deductible plan who doesn't want to pay for his visits. I've sent certified letters to dismiss him, but he doesn't accept the letters.
Q&A: What to do when a colleague isn't performing
We are a 35-year-old group of six, and one member who has been in the group for 18 years isn't pulling his load in patient production, time, and fees.
Q&A: Referring accounts to collections
When is the right time to refer an account to a collections agency? Generally, is referring accounts to a collections agency worth the time, expense, and effort?
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