Safety under pressure: Why workplace violence is a business risk

Workplace violence is a direct threat to retention, patient care and the bottom line, says CENTEGIX’s 2026 Healthcare Trends Report. Sixty-one percent of nurses say they plan to leave their jobs within the next year.

Andrea Greco, senior vice president of healthcare sales at CENTEGIX, lays out what that really means for physician practices and health systems.

Greco argues that leaders have to look at the full impact of violence: how it erodes perceived and actual safety, drives turnover and ultimately jeopardizes quality of care and financial stability. When executives see that bigger picture, she says, the cost of inaction starts to outweigh the cost of investing in safety.

Instead of relying on siloed fixes or a “plan on paper,” Greco makes the case for a layered, comprehensive safety strategy that everyone understands and can execute — from the front desk to the C-suite.