Safety under pressure: The ROI of violence prevention

Workplace violence isn’t just a security problem — it shows up on the balance-sheet.

In a discussion about CENTEGIX’s 2026 Healthcare Trends Report, Andrea Greco, the company’s senior vice president of healthcare sales, walks through how health care organizations can put hard numbers behind safety investments.

Greco describes CENTEGIX’s new return on investment (ROI) calculator, which totals the true cost of an incident: lost work time, backup staffing, infrastructure repairs, recruitment and retention expenses, workers’ compensation claims and other medical costs.

When you add those up, she says, the dollars at risk become impossible to ignore.

One example: replacing a single nurse can cost more than $60,000 once hiring, onboarding and training are factored in, and the price climbs quickly for hard-to-fill specialties and physicians. Layer in ongoing turnover, repeated training cycles and the potential to influence insurance costs by reducing incidents, and the financial case for violence-prevention strategies gets even stronger.

The bottom line for practices and health systems: if you only look at the price tag of safety technology, you’re missing the bigger picture. A thoughtful investment in staff safety can protect people, stabilize teams and quietly save six figures — or more — over time.