Key trends in health care technology

As the health care industry moves further into the digital age, the rapid evolution of technology is reshaping how care is delivered—and how care teams operate. Artificial intelligence, virtual platforms, and multi-solution digital ecosystems are increasingly positioned as tools that can support a strained workforce, improve the quality of care, and streamline administrative processes. However, despite growing enthusiasm among health care leaders and frontline workers, the path toward implementation remains complex.

Health care organizations today are navigating a convergence of pressures: an aging population with increasing care needs, a persistent shortage of clinical staff, and rising operational costs. Technology is widely viewed as a strategic asset that could help organizations do more with less—automating routine tasks, supporting clinical decision-making, and improving the patient experience. Yet adoption often lags behind potential due to cultural resistance, budget limitations, and uncertainty about return on investment. Many organizations are still in the early stages of integrating AI into clinical and administrative workflows, focusing on building trust, establishing guardrails, and educating teams on practical applications.

At the same time, the industry is grappling with how to ensure new tools truly support—not replace—the human connection at the heart of care. Clinicians continue to cite burnout, staffing stress, and time constraints as major challenges. Technology is increasingly seen as a way to alleviate these burdens if implemented thoughtfully and collaboratively between leadership and front-line teams.

The move toward integrated platforms and data-driven technology strategies represents the next major shift in health care transformation. Organizations that can align technology investments with workforce support, training infrastructure, and patient engagement strategies are poised to lead in the emerging digital health care environment. This transformation is not merely about implementing new tools—it is about redefining how care teams function in a connected, technology-enabled future. Here are the key findings from the Relias 2025 Technology in Healthcare Report that examines these issues.