Doctors’ telehealth use: past, present and future

Since the arrival of COVID-19 telehealth—once little more than an afterthought—has become a vital part of health care delivery. But what services is telehealth best suited for? And how do doctors view it as a method for providing patient care? Optum, a pharmacy benefit manager and health care provider, surveyed 240 physicians for answers to those questions. Here’s what they found.