
Diagnostic AI tops ECRI’s annual patient safety list
Key Takeaways
- Diagnostic AI use surged to ~67% of physicians in 2024, yet models missed 66% of critical conditions; governance, training and documentation are needed amid standard-of-care liability gaps.
- Rural care erosion includes 195 hospital closures/conversions since 2005 and 757 at risk; > 80% of counties lack adequate pharmacies, primary care, trauma or safety-net sites.
The nonprofit safety organization ECRI's 2026 report highlights artificial intelligence, hospital closures in rural communities and a resurgence of vaccine-preventable illness among its 10 most pressing threats to patient safety.
The growing use of
The report, “
“Rural communities are losing access to essential health care services. At the same time, falling vaccination rates are driving a troubling rise in preventable diseases. Vaccines are foundational to patient safety, and we are seeing decades of hard-won progress in public health erode in the fight against diseases like measles and whooping cough,” said Marcus Schabacker, M.D., Ph.D., president and CE of ECRI. “Now more than ever, health care leaders must be proactive and creative to tackle these challenges.”
The AI diagnostic dilemma
AI’s placement at the top of ECRI’s list reflects a well-known tension for physicians across specialties: AI tools hold clear promise for
According to ECRI, a survey of nearly 1,200 physicians found that approximately 66% reported using AI in 2024, up from 38% in 2023. Yet evidence for AI-driven diagnosis remains shaky, at best.
The report cites research showing that tested machine learning models failed to recognize 66% of critical or deteriorating health conditions in synthesized cases, and that popular generative AI tools saw their diagnostic accuracy drop significantly when prompts were based on open-ended patient conversations rather than textbook-style descriptions.
The liability dimension is also becoming harder to ignore. Richard Anderson, M.D., chairman and CEO of The Doctors Company and TDC Group,
"If AI makes a recommendation that's different than the standard of care, and the doctor follows it, and the outcome is actually adverse, then, by definition, the doctor has violated the standard of care," Anderson said. "Adoption of AI is actually going to be slowed by this paradox."
Anderson noted that more than 1,000 AI tools have already received validation from the U.S. Food and Drug Administration (FDA), but physicians have limited ability to evaluate which ones are reliable, how they interact with existing clinical ecosystems or what happens when the technology produces an incorrect answer.
"It's 100% certain that the technology that is integral to the practice of medicine today, which includes AI — the legal system will not keep up with that technology," he said.
For now, ECRI recommends that health care organizations establish clear AI usage policies, train clinicians on the capabilities and limitations of diagnostic AI systems and require documentation of instances in which AI influenced clinical decisions. The report urges organizations to view AI as a supplement to clinical expertise, not a replacement for it.
Mark Daly, chief technology officer of Digital Diagnostics, which holds the first FDA clearance for an autonomous AI diagnostic tool, offered a practical framing in a
Rural access and a fraying safety net
The second concern on ECRI's list, reduced access to health care in rural communities, is not new, but it is intensifying.
Since 2005, 195 rural hospitals in the U.S. have either closed or converted away from inpatient services. Another 757 are at risk of closing, including 321 at immediate risk, according to data cited in the report. More than 80% of U.S. counties lack adequate access to pharmacies, primary care, hospitals, trauma centers or low-cost health centers.
Nearly half of rural hospitals are operating with negative patient service margins, and private insurance and federal reimbursement rates often do not cover the higher per-visit costs that come with serving smaller patient populations. Approximately 60% of primary medical, dental and mental health professional shortage areas are rural.
Peter Reilly, North American health care practice leader at HUB International,
Anderson drew a direct connection between consolidation and the access crisis. "Large corporations take over the distribution of many medical institutions, including hospitals, and many venues don't find it financially viable to operate a hospital in a rural area," he said. "About 60% of rural hospitals in the United States today no longer provide obstetrical care. That's an extraordinary gap."
Vizient's 2026 State of the Industry Report tells a similar story.
Preventable diseases resurge
ECRI's third concern, rising rates of preventable acute diseases, captures a problem that has been building for several years. The report notes that measles, one of the most contagious vaccine-preventable diseases, infected an estimated 20.6 million people globally in 2024. In the U.S., coverage with the measles, mumps and rubella (MMR) vaccine among kindergartners fell from 95.2% during the 2019-2020 school year to 92.7% during the 2023-2024 school year, dipping below the threshold needed to maintain herd immunity.
Pertussis, commonly known as whooping cough, has also made a sharp comeback — reported U.S. cases in 2024 were more than six times higher than in 2023, according to data from the U.S. Centers for Disease Control and Prevention (CDC), cited in the report.
The resurgence extends beyond vaccines. In January 2025, officials in Multnomah County, Oregon, reported
Federal funding cuts and workforce strain
The fourth concern on ECRI's list is the effects of federal funding cuts on health care operations and patient safety.
In July 2025, Congress passed legislation that included reductions the Congressional Budget Office (CBO) estimated would cut Medicaid by nearly $1 trillion over the next decade, and Medicare by $491 billion from 2026 through 2034. The National Institutes of Health also terminated more than 1,000 grants to hospitals and medical schools.
The report notes that Medicaid is the largest source of revenue for community health centers, accounting for 42% of their operating revenue. Layoffs have already begun at several institutions. The cuts are expected to compound existing workforce shortages, ECRI's seventh concern on the list, which the report says are particularly acute in behavioral health, obstetrics, long-term care and Veterans Affairs (VA) settings.
More than half of U.S. health care workers expect to search for, interview for or switch jobs in 2026, according to a
Rihan Javid, D.O., J.D., a psychiatrist and co-founder of Edge, a remote staffing organization,
Javid noted that when turnover accelerates, the downstream effects compound quickly. Medication refills, prior authorizations, billing and patient check-in all start falling on physicians. "A lot of times it falls on the doctor to take care of," he said. "And we've seen all of that, including billing, where the doctors are doing that sometimes."
Underreporting and a ‘culture of blame’
Two related concerns round out ECRI's middle tier: a persistent failure to recognize and report patient-harm events (No. 5) and a “culture of blame” that discourages health care workers from speaking up about safety incidents (No. 8).
A July 2025 report from the U.S. Office of Inspector General found that participating hospital reporting systems captured only 51% of adverse events occurring in those facilities. Although that represents an improvement over a 2012 finding of just 14%, it means that roughly half of patient harm still goes unrecorded. The most common reason: 46% of unreported events were not considered to be harm because they were viewed as part of the normal course of care.
"When frontline clinicians do not feel psychologically safe reporting concerns, early warning signs of risk can be overlooked. Building resilient teams and fostering a workplace culture that encourages transparency and continuous learning are essential to reducing preventable harm," said Dheerendra Kommala, M.D., chief medical officer at ECRI.
The financial case for addressing these issues is substantial. ECRI's report cites research estimating that preventable adverse events in U.S. hospitals cost $17.1 billion annually, with an additional $4.6 billion attributable to clinician burnout.
The report frames patient safety not only as a moral imperative but as a financial one, noting that up to 12.6% of all health spending in high-income countries goes toward managing the consequences of unsafe care.
Inadequate pain management for women and other concerns
The report also spotlights structural and systemic barriers that inhibit equitable pain management for women, ranking the issue as the sixth patient safety concern for 2026.
Research cited in the report shows that gender bias leads clinicians to attribute women's pain to psychological or hormonal factors far more often than men's, even when physical causes are equally likely.
One study found that women were less likely to receive analgesics at every level of reported pain. Women of color face compounding disparities, with research indicating their pain is often significantly underestimated by clinicians during assessments, and that they are more likely to have pain dismissed during pregnancy and childbirth.
ECRI also flagged inconsistencies in clinical guidelines, noting that local anesthesia has been shown to reduce pain during hysteroscopies and intrauterine device insertions, yet is not consistently offered to women during these procedures.
The remaining concerns on the list include emergency room (ER) boarding, where an analysis of 46.2 million hospitalizations from 2017 to 2024 found that at its peak, more than 40% of patients boarded in the ER for more than four hours. The practice is associated with delayed care, higher morbidity, increased medication errors and greater
ECRI's 10th concern addresses persistent gaps in manufacturer medication packaging and labeling design, which have been identified as contributing factors in up to 29% of events reported to the ISMP National Medication Errors Reporting Program.
What’s next for patient safety in 2026 and beyond
What runs through all 10 of ECRI's concerns is a common thread: These are not isolated problems with isolated fixes. AI risk, rural closures, workforce shortages, funding cuts and disease resurgence are feeding into one another, compounding the pressure on a health care system that was already stretched thin before the COVID-19 pandemic.
A hospital that loses staff to burnout has fewer people to report safety events. A rural practice that closes its doors pushes patients into already overcrowded emergency room. A physician who cannot evaluate the AI tool embedded in their workflow is left to navigate liability risk with little guidance from the legal system.
The larger message is that incremental fixes applied to individual problems will not be enough. The challenges on this list are structural, and addressing them will require the kind of sustained institutional commitment that is difficult to maintain when margins are thin and the next crisis is always around the corner.
ECRI will hold a





