Health care's real problem is operational capacity, not AI, and the right tools are the ones that eliminate work rather than add dashboards.
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A primary-care voucher model would pay practices upfront for predictable care and leave insurance to cover catastrophic risk, cutting administrative burden and giving physicians time back with patients.
Wendy S. Harpham, M.D., FACP, draws on decades as a patient with lymphoma to show physicians which phrases comfort patients and which cause distress without meaning to.
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