Horst Schulze was former COO of the Ritz-Carlton Hotel Company, and was a founding member of the company. He currently serves as CEO of Capella Hotel Group, a luxury hotel management company, and as a board member of ChenMed.

Articles

Physicians need to be more like the Ritz-Carlton to improve healthcare

September 11th 2017

There could not be anything more different than the experience one has between checking in at the doctor’s office and checking in to the Ritz-Carlton.

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