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News|Slideshows|October 9, 2024

The great IT fail: 7 investments in health care technology that weren't worth the money

Author(s)Todd Shryock
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Key Takeaways

  • Many healthcare IT implementations fail due to poor user experience, lack of interoperability, and high costs.
  • Insights from 907 healthcare professionals reveal systems not delivering expected return on investment.
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Lots of technologies held a lot of promise and cost a lot of money, but many failed to deliver anything other than a big bill and wasted time.

A survey from Black Book Research highlights multiple health care IT implementations that have failed to meet expectations, with industry technology professionals pointing to issues like poor user experience, lack of interoperability, and high costs.

In the report, 907 health care professionals shared their insights on which systems have not delivered the return on investment expected after deployment. Here are the results:

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