Teladoc Health and Microsoft to collaborate on virtual care solution

The partnership will bring Teladoc Health’s Solo Platform together with Microsoft Teams.

Virtual care leader Teladoc Health is collaborating with Microsoft to strengthen physician and patient access to digital healthcare.

According to a news release, the collaboration will see Teladoc Health’s Solo Platform for hospitals and health systems being integrated into the Microsoft Teams environment. It will combine communications, collaboration, and workflows in Microsoft Teams with the Solo Platform’s medical-grade virtual care delivery solutions streamlining technology and administrative processes and enabling a stronger focus on high quality care.

“Microsoft and Teladoc Health will be a powerful combination for health systems,” Joseph DeVivo, president of hospitals and health systems at Teladoc Health, says in the release. “Together we will deliver what hospitals and health systems want: integrated, enterprise solutions that make the full breadth of virtual care available in their daily workflows. Our collaboration will deliver a more seamless, unified experience for clinicians and patients that makes healthcare better, leveraging leading data, artificial intelligence and machine learning expertise from both companies.”

The COVID-19 pandemic saw many health plans and systems adopting Microsoft Teams to connect physicians and patients digitally. By integrating with Teams, Teladoc Health will strengthen care team communication and collaboration and will offer some services without having to leave the Teams environment, the release says.

“This collaboration is focused on taking our aligned strategies and delivering on the last mile in healthcare,” Tom McGuinness, corporate vice president of global healthcare at Microsoft, says in the release. “Together, we will bring new and innovative tools to market that will not only improve patient care but increase health system efficiency overall.”