Wendy S. Harpham, M.D., FACP, draws on decades as a patient with lymphoma to show physicians which phrases comfort patients and which cause distress without meaning to.

A new national survey finds Americans still want a person — not AI — on the other end of a health care call

What if a greater number of reported safety events actually meant a hospital is safer for patients?

Generic, template-style language from ambient AI tools is triggering payer scrutiny under CMS's G2211 rules.

U.S. health care has a patient loyalty problem hiding in plain sight, says a new report based on a survey of 10,000 consumers.

A primary-care voucher model would pay practices upfront for predictable care and leave insurance to cover catastrophic risk, cutting administrative burden and giving physicians time back with patients.

How primary care can bring cancer-screening logic to cognitive health on World Alzheimer’s Day (and every day).

Preparing rural care teams for AI can strengthen care without replacing clinical judgement.