
In today’s world of reality-based television programming, the words “You’re fired” have become synonymous with Donald Trump as he weeds through candidates to determine who will become his next apprentice. Seldom are those words associated with the physician-patient relationship. In reality, however, their meaning—if not the actual words themselves—is conveyed more often than you might imagine. “Doctors want to help out,” explains Laura Dixon, BS, JD, RN, CPHRM, director, Department of Patient Safety, Western Region, for The Doctors Company, a physician-owned medical malpractice company. “They don’t recognize that it’s okay to send a patient on. It happens more frequently than they think.”

















