Price transparency is a customer service opportunity in healthcare
May 9, 2019
If your practice gives patients pricing information, you’ll be one of the few offering that information—which will separate you from the competition.
Jonathan Kaplan, MD, MPH
Considering buying a practice? Read this first.
November 19, 2018
Jonathan Kaplan, MD, MPH, reflects on what he learned from buying a plastic surgery practice.
Patient engagement through price transparency
May 30, 2018
Presenting price estimates can provide practices with an opportunity for greater outreach to current and potential patients.
The role of confirmation bias in online physician reviews
April 16, 2018
When it comes to reviews of physicians on platforms like Yelp, the customer is not always right.
It's a mistake if you're not on social media
January 27, 2018
As a healthcare provider, if you're not on social media by now, you should seriously consider it.
How to use price transparency to attract patients
January 3, 2018
Price transparency and sales funnels—what do these have in common?
The fallacy of claims data and the negotiated rate
November 1, 2017
The stated goal of many price transparency companies is to use claims data to better predict the consumer's negotiated rate.
Bundled pricing is the only true transparency in healthcare
October 4, 2017
Price transparency is the current and growing buzzword in healthcare.
5 reasons physicians should choose marijuana over opioids
September 20, 2017
Before dismissing the idea because of the perceived stigma, warranted or not, with marijuana use, consider these 5 reasons why your postop patient should consider rolling a joint after surgery.
A physician’s take on “What the Health”
August 26, 2017
While there are some frustrating aspects of this documentary and assertions that shouldn’t be taken as fact, there are several other messages worth focusing on in this documentary.
