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While medical offices typically have good cause to dismiss patients who are violent or abusive, doctors and healthcare attorneys say they should be (and generally are) more circumspect in other types of frustrating but ultimately resolvable situations.

Q: We have recently been receiving patient complaints for procedure claim denials. These used to get paid, and our physicians haven’t changed how they are coding. Can you help?

Since approval of the American Health Care Act (AHCA) in the U.S. House of Representatives on May 5, reaction in the healthcare industry has been largely negative.