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Pair will ‘evaluate customer response’ and possibly expand to additional stores.

Health care ultimately must be about customer care.

High-deductible health plans can create patient problems with billing estimates and medical debt

Age, politics are factors as Gallup poll measures feelings in general and in personal experience.

Does staying small make sense for your practice anymore?

How many novel coronavirus (COVID-19) cases were announced today?

Understand the various contributing factors of the shortages so you can make the adjustments needed to alleviate the problem.

Study examines mortality rates as admissions surged in 2020.

Benefit may lie instead in expanding access to health care services

Average life expectancy in the U.S. varies widely by location.

Study examines patient reactions and limitations to online meetings with surgeons.

How many novel coronavirus (COVID-19) cases were announced today?

Study looks at the effect of patient-generated online ratings on health care choices

Measuring staff feelings across institutions is the baseline for improvement.

A Qualtrics survey found healthcare workers have a wide number of frustrations, and nearly 4 in 10 said they are considering finding other jobs.

New Congress convened this month, but national discourse must continue on reimbursements, prior authorizations, and more.

President speaks on need for systemic changes that will make a difference for physicians in the workplace.

How many novel coronavirus (COVID-19) cases were announced today?

Engaging with patients to improve their health can help reduce burnout

Positive work, learning environments and culture as a priority area.

Financial planning is one area where you can benefit from asking a lot of questions, leaning on experts and continuously learning.

Gallup Poll finds ‘2022 a challenging year for many Americans.’

How many novel coronavirus (COVID-19) cases were announced today?

Veterans Health Administration study finds decrease in burnout as some notifications increased.

Customers expect their health care providers to have the same level of integration and connectedness as their favorite retailers.

Recognizing the problem and listening to doctors are key first steps.

13 million Medicare patients served by ACOs

Leaders seek physician comments on rule proposals for electronic records, Medicare Advantage plans.