
As AI vendors tighten token and credit caps, staff who turn to free chatbots can expose patient data to vendors with no business associate agreement. Eight steps can keep practices protected.

Scott Carr is the owner of Farmhouse Networking, a managed IT services provider in Grants Pass, Oregon, that supports more than 80 businesses, including independent medical practices. He has more than 30 years of experience in network and computer systems architecture, cybersecurity and IT compliance.