Patty Riskind, MBA

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Articles

Overwhelmed and understaffed: Alleviating call volume for primary care practices

June 22nd 2023

The days of “bad ‘bots” are behind us so put smart virtual assistants to work in your practice to reduce call volume, deliver self-service options to patients and improve operational efficiency.

Digital automation: A must for PCPs to win

Patty Riskind, MBA

April 6th 2023

Online options are convenient for patients and even can lead to better in-person care.

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