
Derrike Retzlaff, customer success manager at Elation Health, explores how independent primary care practices can evolve and thrive by aligning technology with their values and workflows.

Derrike has worked in Health care technology since 2015, bringing just over a decade of experience supporting provider organizations and health systems. His work spans client success, product adoption and operational strategy, with a focus on building strong partnerships that drive real-world impact.
Derrike believes that technology should meet people where they are, not the other way around - a philosophy that guides his approach to solving problems and supporting clients. Whether helping a small clinic streamline operations or guiding enterprise-level change, he's motivated by making the complex feel simple and actionable.

Published: September 17th 2025 | Updated: